Returns + Exchanges

UPDATE: As we enter into a new world that is filled with sickness and the unknown, we have to update our policies. In order to keep our staff and our customers safe, we can't accept any returns on any merchandise at this time. All sales will be final. We are so sorry for the inconvenience!  If your purchased products are damages or defective we may offer product replacement. If you have any questions or issues with your product please reach out to us as soon as possible at hello@washandwillow.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.